Air Zimbabwe Guide : How To Raise Complaint

Air Zimbabwe contact details, online links, social media channels, reservation numbers, office location and airline reference information.

Social Media

Reservations and Customer Service

  • US & CanadaContact for US and Canada
  • MexicoContact for Mexico
  • Global Toll-FreeGlobal toll-free contact

HQ Address

  • P.O. Box Ap1
  • Harare Airport
  • Harare
  • Zimbabwe

Industry Codes

  • IATA: UM
  • ICAO: AZW
  • SITA: HRERRUM
  • Ticket/Accounting: 168

How To Guide Step by Step: Air Zimbabwe

All Air Zimbabwe Policy Updated "Last Updated Jan 2026"

Air Zimbabwe Overview

Traveler-focused airline summary for booking, trip management, and support planning.

Air Zimbabwe is covered here as an airline traveler guide with practical details for reservations, managing bookings, schedule changes, cancellations, refunds, baggage questions, and customer support preparation. The airline code information on this page lists IATA UM and ICAO AZW, which helps identify Air Zimbabwe in tickets, airport displays, partner systems, and flight documents. The airline headquarters address shown in this guide is P.O. Box Ap1.

Before contacting Air Zimbabwe, keep your booking reference, ticket number, traveler name, route, travel date, and any payment or baggage receipts ready. That makes it easier to explain the request clearly, whether the issue is a new reservation, flight change, cancellation, refund follow-up, seat request, baggage claim, pet travel, wheelchair assistance, or frequent flyer support.

Air Zimbabwe Reviews and Complaints

Share a traveler review or organize complaint details before contacting the airline support team.