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VietJet Air Guide : How To Raise Complaint

Airline contact and directory information.

Online

  • Official site: www.vietjetair.com
  • Programa de viajero frecuente: No disponible
  • Alianza aĆ©rea: No disponible

Reservations and Customer Service

  • US & CanadaContact for US and Canada
  • MexicoContact for Mexico
  • Global Toll-FreeGlobal toll-free contact
  • Email: info@vietjetair.com

HQ Address

  • CT Plaza Building, 60A Truong Son Street, Tan Binh District, Ho Chi Minh City, Vietnam

Industry Codes and Social

  • IATA: VJ
  • ICAO: VJC
  • Ticket/Accounting: 978
  • Social: Facebook

How To Guide Step by Step: VietJet Air

All VietJet Air Policy Updated "Last Updated Jan 2026"

VietJet Air Overview

Traveler-focused airline summary for booking, trip management, and support planning.

VietJet Air is covered here as an airline traveler guide with practical details for reservations, managing bookings, schedule changes, cancellations, refunds, baggage questions, and customer support preparation. The airline code information on this page lists IATA VJ and ICAO VJC, which helps identify VietJet Air in tickets, airport displays, partner systems, and flight documents. The official website for direct self-service is http://www.vietjetair.com. The airline headquarters address shown in this guide is CT Plaza Building, 60A Truong Son Street, Tan Binh District, Ho Chi Minh City, Vietnam.

Before contacting VietJet Air, keep your booking reference, ticket number, traveler name, route, travel date, and any payment or baggage receipts ready. That makes it easier to explain the request clearly, whether the issue is a new reservation, flight change, cancellation, refund follow-up, seat request, baggage claim, pet travel, wheelchair assistance, or frequent flyer support.

VietJet Air Reviews and Complaints

Share a traveler review or organize complaint details before contacting the airline support team.