Sun Country Airlines Guide : How To Raise Complaint

Airline contact and directory information.

Reservations and Customer Service

  • US & CanadaContact for US and Canada
  • MexicoContact for Mexico
  • Global Toll-FreeGlobal toll-free contact

HQ Address

  • 1300 Mendota Heights Road, Mendota Heights, MN 55120, USA

Industry Codes and Social

  • IATA: SY
  • ICAO: SCX
  • Ticket/Accounting: 337

How To Guide Step by Step: Sun Country Airlines

All Sun Country Airlines Policy Updated "Last Updated Jan 2026"

Sun Country Airlines Overview

Traveler-focused airline summary for booking, trip management, and support planning.

Sun Country Airlines is covered here as an airline traveler guide with practical details for reservations, managing bookings, schedule changes, cancellations, refunds, baggage questions, and customer support preparation. The airline code information on this page lists IATA SY and ICAO SCX, which helps identify Sun Country Airlines in tickets, airport displays, partner systems, and flight documents. The official website for direct self-service is http://www.suncountry.com. The airline headquarters address shown in this guide is 1300 Mendota Heights Road, Mendota Heights, MN 55120, USA.

Before contacting Sun Country Airlines, keep your booking reference, ticket number, traveler name, route, travel date, and any payment or baggage receipts ready. That makes it easier to explain the request clearly, whether the issue is a new reservation, flight change, cancellation, refund follow-up, seat request, baggage claim, pet travel, wheelchair assistance, or frequent flyer support.

Sun Country Airlines Reviews and Complaints

Share a traveler review or organize complaint details before contacting the airline support team.