Aurigny Guide : How To Raise Complaint

Airline contact and directory information.

Reservations and Customer Service

  • US & CanadaContact for US and Canada
  • MexicoContact for Mexico
  • Global Toll-FreeGlobal toll-free contact
  • Email: res@aurigny.com

HQ Address

  • States Airport, La Planque Lane, Forest, Guernsey, GY8 OTD, UK

Industry Codes and Social

  • IATA: GR
  • ICAO: AUR
  • Ticket/Accounting: 924
  • Social: Facebook

How To Guide Step by Step: Aurigny

All Aurigny Policy Updated "Last Updated Jan 2026"

Aurigny Overview

Traveler-focused airline summary for booking, trip management, and support planning.

Aurigny is covered here as an airline traveler guide with practical details for reservations, managing bookings, schedule changes, cancellations, refunds, baggage questions, and customer support preparation. The airline code information on this page lists IATA GR and ICAO AUR, which helps identify Aurigny in tickets, airport displays, partner systems, and flight documents. The official website for direct self-service is https://www.aurigny.com/. The airline headquarters address shown in this guide is States Airport, La Planque Lane, Forest, Guernsey, GY8 OTD, UK.

Before contacting Aurigny, keep your booking reference, ticket number, traveler name, route, travel date, and any payment or baggage receipts ready. That makes it easier to explain the request clearly, whether the issue is a new reservation, flight change, cancellation, refund follow-up, seat request, baggage claim, pet travel, wheelchair assistance, or frequent flyer support.

Aurigny Reviews and Complaints

Share a traveler review or organize complaint details before contacting the airline support team.