Aeroflot Guide : How To Raise Complaint

Aeroflot is covered here as an airline traveler guide with practical details for reservations, managing bookings, schedule changes, cancellations, refunds, baggage questions, and customer support preparation. The airline code information on this page lists IATA SU and ICAO AFL, which helps identify Aeroflot in tickets, airport displays, partner systems, and flight documents. The airline headquarters address shown in this guide is 1 Arbat Street.

Before contacting Aeroflot, keep your booking reference, ticket number, traveler name, route, travel date, and any payment or baggage receipts ready. That makes it easier to explain the request clearly, whether the issue is a new reservation, flight change, cancellation, refund follow-up, seat request, baggage claim, pet travel, wheelchair assistance, or frequent flyer support.