Philippine Airlines Guide : How To Raise Complaint

Airline contact and directory information.

Reservations and Customer Service

  • US & CanadaContact for US and Canada
  • MexicoContact for Mexico
  • Global Toll-FreeGlobal toll-free contact

HQ Address

  • PNB Financial Center, CCP Complex, Pres. Diosdado Macapagal Avenue, Pasay City, Philippines

Industry Codes and Social

  • IATA: PR
  • ICAO: PAL
  • Ticket/Accounting: 079

How To Guide Step by Step: Philippine Airlines

All Philippine Airlines Policy Updated "Last Updated Jan 2026"

Philippine Airlines Overview

Traveler-focused airline summary for booking, trip management, and support planning.

Philippine Airlines is covered here as an airline traveler guide with practical details for reservations, managing bookings, schedule changes, cancellations, refunds, baggage questions, and customer support preparation. The airline code information on this page lists IATA PR and ICAO PAL, which helps identify Philippine Airlines in tickets, airport displays, partner systems, and flight documents. The official website for direct self-service is http://www.philippineairlines.com. The airline headquarters address shown in this guide is PNB Financial Center, CCP Complex, Pres. Diosdado Macapagal Avenue, Pasay City, Philippines.

Before contacting Philippine Airlines, keep your booking reference, ticket number, traveler name, route, travel date, and any payment or baggage receipts ready. That makes it easier to explain the request clearly, whether the issue is a new reservation, flight change, cancellation, refund follow-up, seat request, baggage claim, pet travel, wheelchair assistance, or frequent flyer support.

Philippine Airlines Reviews and Complaints

Share a traveler review or organize complaint details before contacting the airline support team.