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Malaysia Airlines Guide : How To Raise Complaint

Airline contact and directory information.

Reservations and Customer Service

  • US & CanadaContact for US and Canada
  • MexicoContact for Mexico
  • Global Toll-FreeGlobal toll-free contact

HQ Address

  • Level 1, Administration Building, South Support Zone, 64000 Sepang, Selangor, Malaysia

Industry Codes and Social

  • IATA: MH
  • ICAO: MAS
  • Ticket/Accounting: 232

How To Guide Step by Step: Malaysia Airlines

All Malaysia Airlines Policy Updated "Last Updated Jan 2026"

Malaysia Airlines Overview

Traveler-focused airline summary for booking, trip management, and support planning.

Malaysia Airlines is covered here as an airline traveler guide with practical details for reservations, managing bookings, schedule changes, cancellations, refunds, baggage questions, and customer support preparation. The airline code information on this page lists IATA MH and ICAO MAS, which helps identify Malaysia Airlines in tickets, airport displays, partner systems, and flight documents. Malaysia Airlines is listed with Oneworld, which can matter when travelers compare loyalty benefits, partner flights, lounge access, and through-ticket support. The official website for direct self-service is http://www.malaysiaairlines.com. The airline headquarters address shown in this guide is Level 1, Administration Building, South Support Zone, 64000 Sepang, Selangor, Malaysia.

Before contacting Malaysia Airlines, keep your booking reference, ticket number, traveler name, route, travel date, and any payment or baggage receipts ready. That makes it easier to explain the request clearly, whether the issue is a new reservation, flight change, cancellation, refund follow-up, seat request, baggage claim, pet travel, wheelchair assistance, or frequent flyer support.

Malaysia Airlines Reviews and Complaints

Share a traveler review or organize complaint details before contacting the airline support team.