Royal Jordanian Guide : How To Raise Complaint

Royal Jordanian Airlines is the national carrier of Jordan, headquartered in Amman and operating out of Queen Alia Airport. It serves over 50 destinations globally.

Reservations and Customer Service

  • US & CanadaContact for US and Canada
  • MexicoContact for Mexico
  • Global Toll-FreeGlobal toll-free contact
  • Email: ?ammsjrj@rja.com

HQ Address

  • Mohammad Ali Janah Street, Abdoun, Amman, Jordan

Industry Codes and Social

  • IATA: RJ
  • ICAO: RJA
  • SITA: AMMDDRJ
  • Ticket/Accounting: 512
  • Social: Facebook

How To Guide Step by Step: Royal Jordanian

All Royal Jordanian Policy Updated "Last Updated Jan 2026"

Royal Jordanian Overview

Traveler-focused airline summary for booking, trip management, and support planning.

Royal Jordanian is covered here as an airline traveler guide with practical details for reservations, managing bookings, schedule changes, cancellations, refunds, baggage questions, and customer support preparation. The airline code information on this page lists IATA RJ and ICAO RJA, which helps identify Royal Jordanian in tickets, airport displays, partner systems, and flight documents. Royal Jordanian is listed with Oneworld, which can matter when travelers compare loyalty benefits, partner flights, lounge access, and through-ticket support. The official website for direct self-service is https://www.rj.com/. The airline headquarters address shown in this guide is Mohammad Ali Janah Street, Abdoun, Amman, Jordan.

Before contacting Royal Jordanian, keep your booking reference, ticket number, traveler name, route, travel date, and any payment or baggage receipts ready. That makes it easier to explain the request clearly, whether the issue is a new reservation, flight change, cancellation, refund follow-up, seat request, baggage claim, pet travel, wheelchair assistance, or frequent flyer support.

Royal Jordanian Reviews and Complaints

Share a traveler review or organize complaint details before contacting the airline support team.