Air India Guide : How To Raise Complaint

Airline contact and directory information.

Reservations and Customer Service

  • US & CanadaContact for US and Canada
  • MexicoContact for Mexico
  • Global Toll-FreeGlobal toll-free contact
  • Email: call.del@airindia.in

HQ Address

  • Airlines House, 113, Gurudwara Rakabganj Road, New Delhi 110001,, India

Industry Codes and Social

  • IATA: AI
  • ICAO: AIC
  • Ticket/Accounting: 098

How To Guide Step by Step: Air India

All Air India Policy Updated "Last Updated Jan 2026"

Air India Overview

Traveler-focused airline summary for booking, trip management, and support planning.

Air India is covered here as an airline traveler guide with practical details for reservations, managing bookings, schedule changes, cancellations, refunds, baggage questions, and customer support preparation. The airline code information on this page lists IATA AI and ICAO AIC, which helps identify Air India in tickets, airport displays, partner systems, and flight documents. Air India is listed with Star Alliance, which can matter when travelers compare loyalty benefits, partner flights, lounge access, and through-ticket support. The official website for direct self-service is http://www.airindia.com. The airline headquarters address shown in this guide is Airlines House, 113, Gurudwara Rakabganj Road, New Delhi 110001,, India.

Before contacting Air India, keep your booking reference, ticket number, traveler name, route, travel date, and any payment or baggage receipts ready. That makes it easier to explain the request clearly, whether the issue is a new reservation, flight change, cancellation, refund follow-up, seat request, baggage claim, pet travel, wheelchair assistance, or frequent flyer support.

Air India Reviews and Complaints

Share a traveler review or organize complaint details before contacting the airline support team.