New Orleans Airport

New Orleans Airport guide with airport contact information, arrivals and departures context, terminal details, parking, transportation, airline support, and traveler planning tips.

Reservations and Customer Service

  • US & CanadaContact for US and Canada
  • MexicoContact for Mexico
  • Global Toll-FreeGlobal toll-free contact

Location

The airport is 10 miles (16 km) west of Downtown New Orleans.

Address

  • 1 Terminal Drive,
  • Kenner,
  • LA 70062,
  • USA

Airport Codes

  • IATA: MSY
  • ICAO: KMSY

New Orleans Airport Overview

Airport-specific traveler summary for arrivals, departures, contact help, and trip planning.

New Orleans Airport is included in this airport guide for travelers who need contact details, airport codes, location information, and support options before or during a trip. The airport code information on this page lists IATA MSY and ICAO KMSY, which is useful when checking tickets, baggage tags, route maps, transfer plans, and flight status screens. The airport is 10 miles (16 km) west of Downtown New Orleans. The address listed for the airport is 1 Terminal Drive, Kenner, LA 70062, USA. Travelers can use the official airport website, https://flymsy.com/, for current terminal, parking, transportation, and service updates.

Use this page when preparing for terminal services, ground transportation, parking, lost property, accessibility assistance, airline check-in questions, baggage claim follow-up, or general airport customer service. For time-sensitive travel issues, confirm live flight status and terminal information before leaving for New Orleans Airport.

New Orleans Airport Reviews and Complaints

Read varied traveler-style review and complaint examples for New Orleans Airport, then use the form boxes to prepare your own airport feedback notes.

Guide usefulness rating4.5/514 review and complaint examples

Rating shown here is an editorial guide score for page completeness, clarity, and usefulness. The stories below are example traveler scenarios for planning a clear review or complaint, not verified customer submissions.

Connection planning was smoother

The airport guide helped me think through terminal timing, baggage rules, and connection buffers at New Orleans Airport. It was especially useful before checking the airline instructions.

Delay communication needed follow-up

A delay notice was not easy to understand, so I collected the flight number, airline, gate, and timing details. The form helped summarize the issue for New Orleans Airport.

Arrival and departure context was practical

The guide made it easier to think about arrivals, departures, airline counters, parking, and transport before traveling through New Orleans Airport.

Parking and transport notes were useful

I compared parking and ground transport before leaving for New Orleans Airport. Having the airport support topics grouped with traveler planning notes made the page helpful.

Baggage carousel issue needed documentation

Baggage took longer than expected, so I noted the carousel, airline, flight number, and bag tag. The complaint prompt made the New Orleans Airport follow-up easier to write.

Airport code confirmation helped

I wanted to avoid mixing up airport names, and the code details on this page helped verify New Orleans Airport. ICAO KMSY added useful context for planning.

Terminal planning felt easier

Before traveling through New Orleans Airport, I used this guide to check contact, terminal, airline, parking, and transport points. The IATA MSY detail helped me confirm the right airport.

Special assistance timing was confusing

Accessibility assistance needed earlier confirmation, so I prepared the passenger name, flight number, arrival time, and support request before contacting New Orleans Airport.

Useful for family travel planning

Traveling with family meant more moving parts: parking, baggage, terminal timing, and pickup. This New Orleans Airport page helped keep those details in one place.

Mobility support request needed confirmation

The mobility support request needed confirmation before the flight, so I prepared traveler details and timing notes using the form prompts for New Orleans Airport.

Lost item follow-up needed better details

A small carry-on item was left near the gate area, so I used the page to note flight number, terminal, time, and description before contacting New Orleans Airport support.

Departure day checklist helped

I used the page as a departure checklist for New Orleans Airport: confirm terminal, flight number, check-in time, documents, baggage, and ground transport before leaving home.

Check-in area question needed airline details

The check-in area was unclear, so I noted the airline, flight number, and travel date before asking for help at New Orleans Airport. The complaint template made the request clearer.

Arrival pickup information needed clarity

My pickup plan changed after an arrival delay, so I wrote down the flight number, terminal, and transport notes. The complaint form helped organize the issue for New Orleans Airport.

New Orleans Airport Information for Travelers

Useful planning details for airport contacts, terminals, airlines, parking, and ground transport.

This New Orleans Airport guide is organized for travelers searching for airport contact information, terminal details, arrivals and departures context, airline service desks, parking, transportation, and trip-planning support.

Before you travel, confirm your airline, flight number, terminal, check-in time, baggage rules, identification requirements, and ground transportation plan. Reviewing these details can make departures, connections, delays, and airport assistance requests easier to manage.